Join us in E-communications
(Updated 10th September 2020)
To prepare for the future and better adapt to COVID-19 changes, we kindly ask that you provide your most
up-to-date email address and mobile number upon completing your next order with us.
Alternatively, send your updated details by email to orders@ostomynsw.org.au.
We ask that you please check we have your correct email address and mobile number. You will find this on your packing slip underneath where your address is listed.

Online Ordering
Our online ordering system now accepts payment via credit or debit card
Minimum payment of $39 please (to keep costs down) and Mastercard and Visa only.

How to contact ONL ?

Phone: (02) 9542 1300. Our main line is now fully functional. Please call this number for all your enquiries.
Email address: orders@ostomynsw.org.au This is the best way to order.
Website: see PBS logo below, this will be sent to our "orders" email account - please complete all required fields.
Postal address: PO Box 3068, Kirrawee NSW 2232, lower priority due to the time it takes.
Fax: (02) 95421400 - we recommend using email as the best way to order.
Phone contact: We are receiving and processing all orders now from our temporary premises. Email is the preferred communication, as we can share the work amongst our team. 

Delivery timeframes

Please allow 8 to 10 working days for delivery on orders. (This includes delays due to COVID-19).
 

Pick-up not yet available

Your safety remains our top priority. Please note that due to the COVID-19 pandemic and its associated restrictions, pick-up orders are not yet available. This is to ensure the safety of the ONL community and to protect our most vulnerable members, staff and volunteers. Postage and handling fee of $13 will be charged. Payments can be made by Debit Card, Credit Card, Direct Debit, Cheque or Money Order.

Membership renewals are now due
Membership Fees 2020/21
Full Member: $70 (SAS Access fee $60 and membership fee $10)
Concession Member: $60* (SAS Access fee $50 and membership fee $10)
Please Note as per the Operational Guidelines of the Stomal Appliance Scheme

 

Support Groups:

Due to the limited number of people who can meet as a group, many support group meetings have been cancelled for the next few weeks. Please contact the respective leader to check if your meeting is still going ahead.

Stephen Lardner, General Manager (Published Thursday 10th September 2020)