(Updated Wednesday 17th July 2024)
** New Address for deliveries and Click To Boot **
Unit 3 / 228 Taren Point Road Caringbah NSW 2229

Please do not walk in - this is a warehouse facility only


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WELFARE PRESENTATIONS - We are holding a presentation session on the third Tuesday of each month from 6:00pm to 7:30pm. A copy of presentations is published on this tab. You are welcome to join by sending an email to and a Zoom link will be sent to you.

Meeting ID: 353 078 1129 | Passcode: 266446
2024 Meeting schedule:
August 20th 2024  Our SkinSeptember 17th 2024   Reversal surgery
October 15
th 2024  Parastomal Hernias & Christmas Ordering
November 19
th 2024   Diet and Exercise & Christmas Ordering
December 17
th 2024  Our skin

Support Groups: please click this link for up to date information on support groups around NSW.

Latest Ostomy NSW Autumn journal

Stomal Therapy Nurse (STN) CLINIC is available

Ostomy NSW has available the services of Lee Gavegan; a contract STN operating each Tuesday. Lee has many years of experience with stoma care and believes in the importance of a patient-centred approach to care. Lee's clinic operates is a virtual telehealth process, with consultations utilising mobile phone and video conference facilities. 
Lee is available for all of members to contact her for support and care on Tuesdays from 9am to 3pm. Please call our office on (02) 9542 1300 to make an appointment, and Lee will contact you for a time to meet. This service is especially recommended for members who are unable to see a local Stomal Therapy Nurse.

Current Membership Fees 2024/25

Membership Fees for 2024/25 are now due and must be paid prior to July orders being sent. Thank you for your prompt attention to payments.

Full membership $80 and Concession $70Consider adding $10 voluntary contribution (tax deductible)

Postal Charges - Increase effective 1st July 2024 (first increase in 3 years)
Standard parcel $16 (was $15) and 2-month parcel $30 (no change)
Interstate            $23 (was $22) and 2-month parcel $45
Express Post       $25  |  Click To Boot  (see below) $5

Delivery timeframes

Please allow 8 to 10 working days for delivery on orders. We can often achieve better during the middle of the month.

When travelling overseas, please submit your order and Department of Health form at least 4 weeks before departure.

Click To Boot
Click To Boot is available for picking up your orders. If you wish to use this service, please nominate this on your order. We require an email address and mobile phone number and will send you details when your order is available to collect. This service has a $5 fee. Collection information is available here.

Medicare Number required with your online order
It is now compulsory to provide your current 11 digit Medicare number, to enable ONL to claim on your behalf.
The 11 digits are the 10 digit sequence on the top of your card; the 11th digit is alongside your name.

Example: 1234 56789 1  1 - My Name
Becomes 12345678911 (no spaces or dashes).

Thank you for your assistance - Ostomy NSW team.

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The Stoma Appliance Scheme assists Australian residents who have undergone stomal surgery and is a national program of the Pharmaceutical Benefits Scheme. <more>


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